Meet
our team

COSSANDRA MILLER

Our CEO



Cossandra Miller, MSW, LCSW, LISW is the owner of Safe Haven Child and Family Counseling Services, LLC located in NC and SC. Ms. Miller graduated from the University of South Carolina with a bachelors in Criminal Justice and a Master Degree in Social Work. She is a Licensed Clinical Social Worker, with over 20 years of experience as a Child/Adolescent Therapist; specializing in treating mental health disorders. Ms. Miller is a nationally certified Trauma Focused Cognitive Behavioral Therapist, who specializes in serving individuals with developmental disabilities. In addition, she serves as a clinical supervisor as well. Ms. Miller is licensed in both NC and SC. She utilizes the Cognitive Behavioral Theory as a basis for her practice approach. The adult population is also part of the clients she services. Ms. Miller is also the President and Founder of Safe Haven Child and Family Counseling Foundation, which is a nonprofit entity that addresses the needs of At Risk Teenage Females. Ms. Miller is also a member of the National Association of Social Work.

Ms. Miller is dedicated to helping individuals and their families overcome obstacles that prevent them from enjoying healthy lives. Ms. Miller is an advocate for mental health and promotes the importance of managing symptoms/disorders. Ms. Miller is a proponent of eradicating the stigma that surrounds mental health.

Master of Social Work

Licensed Clinical Social Worker

Licensed Independent Social Worker





Tamara Hicks

I graduated from North Carolina Central University in May 1996 with a Bachelor of Science degree in Criminal Justice and Bachelor of Arts degree in Psychology. I obtained my Master’s in Science degree in Mental Health Counseling from Capella University in September 2014. I am a Licensed Professional Counselor. I am a Licensed Professional Counselor. My experiences include the roles of a Child Welfare Specialist with Mecklenburg County and in the private sector experience population with Child/Adolescent/Adults/Family Individual and Group Counselor. Specialties include treating mental disorders within the child, adolescent, and adult population related to behavior, emotional and some physical impairments. I am dedicated to helping individuals, couples and their families overcome obstacles that prevent them from enjoying healthy lives. I can combine strong skills in administration, organization, human resource skill set, and I am customer service driven. Maintaining integrity and confidentiality regarding client information is at the forefront of my counseling practice. Helping others to help themselves is my motto.

My counseling approach includes person-centered therapy, family systems, and cognitive-behavioral therapy. I may pull from other theories and incorporate various techniques depending on the specific needs of the client and/or family. The techniques may include but are not limited to dialogue, behavior modification, reframing of thoughts, realization, role play, communication techniques and expressive arts. With children under the age of 10, I utilize play therapy and expressive arts as well as cognitive behavioral strategies, if appropriate. During our first meeting we will work together to establish realistic and attainable goals for you to achieve. These goals are flexible, and we may modify them throughout the counseling process as your needs change. Active participation in and out of the session is essential to your success. You can expect to work inside and outside of the counseling settings. On occasion, I may suggest that you read books, take some tests, or interact with some assignments. Change is seldom quick and easy; therefore, your consistent and ongoing effort will be necessary.

Licensed Professional Counselor

Master’s in Science degree in Mental Health Counseling


Jeremy Massey

I obtained a Master’s of Science in Mental Health Counseling from Walden University in May of 2014. I am trained to work with individual, families, and groups. I also have extensive knowledge and sensitivity in working with adolescents and adults, and those suffering from moderate to severe mental health symptoms. I am a National Counseling Certification (NCC #339016) and have received additional training in Cognitive Behavioral Therapy, Play Therapy and Motivational Interviewing techniques. I have two years of counseling experience. At present, I am a Licensed Professional Counselor. My clientele includes children, adolescents, and adults, in individual, family, and group therapy to address a variety of needs, including, but not limited to, situational stressors, family relations, interpersonal relationships, mental health issues, life span issues, psychiatric illnesses, and substance use disorders and other addictive behaviors.

Counseling involves the sharing of personal problems, concerns, and stories with a professional who is skilled at helping the client or clients come to a resolution or solution about the particular situation. Counseling is a relatively short-term, interpersonal; theory based professional activity guided by ethical and legal standards that focuses on helping persons resolve developmental issues, situational problems, and more complex personal diagnosis

The general goals for the client are that he/she can identify the issues, develop a plan of action, and then implement that plan. This is a very personal process. I believe that it is educational and developmental by nature.

My approach to counseling is rooted in many different theoretical orientations. I believe that the client or clients have the solutions to their dilemmas within one’s self. We have the freedom to choose what directions our life takes and the responsibility to take control of that freedom. Therefore, the counselor does not have the “answers” to the client’s “problem” but is a facilitator of the process that helps the client take responsibility and action then come to a resolution that will ultimately improve their quality of life. However, my approach to counseling is grounded in Cognitive Behavioral Therapy and Person-Centered Therapy.

Licensed Professional Counselor

Master’s of Science in Mental Health Counseling

National Counseling Certification (NCC #339016)



Kiara Redice

I graduated from Winston-Salem State University where I received a Bachelor’s Degree in Psychology in 2014, and Master’s Degree in Psychology with a specialization in Clinical Counseling from Capella University in 2018. I am a Licensed Clinical Mental Health Counselor Associate, with over two years of experience. I provide individual and family therapy to children, adolescents, and adults to address issues such as, but are not limited to: Family Changes, Interpersonal Conflict, Anxiety, Depression, Self-Esteem Issues, Grief and Loss, and Anger Management. I work from a cognitive-behavioral framework; however, I may utilize techniques and skills from other theories depending on the need of the client. I view counseling as a collaborative process, and considers the client as the expert of their lives. I provide clients with a space to be open and honest while assisting them to identify goals for change. My goal as a counselor is to provide a safe environment where we can explore your primary interests, develop goals and determine strengths and assets as you move toward your aspirations.

Licensed Clinical Mental Health Counselor Associate

Master’s in Science degree in Psychology

Marzell Parker

I have counseling work experience in residential, community agency, college counseling center and outpatient settings. I have experience with adolescents and adults, providing personal, psychoeducational and psychosocial counseling services. I also have experience in working with families and caregivers. Additionally, I have experience working with adults in crisis and with substance abuse problems. I am licensed in North Carolina as a Licensed Clinical Mental Health Counselor and Licensed Clinical Addiction Specialist Associate. In addition, I am Certified Clinical Trauma Professional Level II and Certified Personality Disorder Treatment Provider. I have worked in the mental health field for over twenty years. I graduated from North Carolina Agricultural and Technical State University with a Master of Science degree in Counseling (Agency) in 2009. I received my Associate Licensure in 2012 and worked under supervision until receiving full licensure in 2018.

I use an eclectic approach to therapy derived from Reality Therapy, Cognitive Behavioral Therapy, and Family System theories of counseling, and I employ cognitive-behavioral, reality therapy, and Bowen techniques. As a provider of mental health services, I believe the quality of care I am providing is held to the highest standards. I don't just offer therapy, I am passionate about providing the best therapy! I combine evidence-based treatment programs and behavior observation in order to care for and provide treatment to all persons with MI, SA, and DD Disorders. I believe that by offering Active Supervision, Clinical Collaboration, and Best Practices, the lives of both our persons served and staff will reach set goals and exceed practice standards.

I work with people who are experiencing anxiety, depression, stressful life changes, family concerns, grief and loss, relational conflicts, and who seek assistance in the areas of self-awareness or problem solving. I work with people who are in crises as well as those who struggle with chronic concerns. I assist individuals who are working through the aftermath of traumatic experiences. I help individuals and couples that are experiencing dissatisfaction and conflict in their relationships. I facilitate development of co-parenting skills and strategies for couples and/or individuals who have decided to divorce and want to reduce conflict and effectively co-parent their children moving forward. I also work with parents and families who are seeking to improve their relationships and create home environments that nurture and encourage health and wellness.

Licensed Clinical Mental Health Counselor

Master’s of Science in Counseling

Certified Clinical Trauma Professional Level II

Certified Personality Disorder Treatment Provider



Kashmia Fanning

I would like to first thank you for your interest in therapeutic services with me. I first obtained a Bachelor of Arts in Psychology from North Carolina Central University in 2013. Thereafter, I obtained a Master’s in Social Work from Johnson C. Smith University. I began my clinical experience at Safe Haven Child & Family Counseling Services, LLC in 2016 as an intern for the agency. After completing my master’s program, I accepted the opportunity to join the team of clinicians at Safe Haven. I have continued to be a part of Safe Haven since onboarding in 2017.

My therapeutic approach is founded upon, though not limited to Cognitive Behavior Therapy. I am committed to working with my clients to fulfill their individual needs to include utilizing other modalities such as the solution-focused brief therapy(SFBT), and the client-centered approach. I service children/adolescents, teens, adults and groups regardless of age or gender. My experience includes working with at-risk youth, and survivors/families affected by domestic violence.

In clinical practice I look most forward to assisting the client to be the best individual that they can be. I support the client in setting and achieving realistic goals, teach them new therapeutic approaches, educate client on self-awareness, and I equip clients with tools to use in their daily life practices.

I have been a member of the National Association of Social Work(NASW) since 2017, I also serve on the board of Safe Haven Child & Family’s non-profit foundation.

“Life’s obstacles are not given to us by choice, but the matter in which we choose to overcome are.” - Unknown

Bachelor of Arts in Psychology

Master’s in Social Work

Safe Haven Child and Family Counseling also consults with a psychologist, psychiatrist, and psychiatric nurse practitioner to further meets the needs of its clients and families.

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